Roles & Permissions

In your Customer Portal Account, different users might have different roles and permissions. Here's an overview of who can do what.

Account Owner

Each account has exactly one owner. In most cases, this is the person who purchased Tower. The account owner has no restrictions whatsoever.

Tower License User

By inviting someone to use Tower (via the "Tower Users" page), that person only gains the possibility to activate and use the Tower applications. He or she cannot access your team / user listing or perform any administrative tasks (like inviting other users or managing billing information).

License Admin

Dedicated license admin roles can only be assigned in our Enterprise plan. Learn more about its features on our website.

License admins are allowed to manage license users. This can be especially helpful in larger teams. License admins can...

  • invite or remove users
  • purchase or remove seats
  • create and manage teams
  • invite or remove other license managers

Both the account owner and any other license manager can appoint additional license managers or remove existing ones.

Billing Admin

Dedicated billing admin roles can only be assigned in our Enterprise plan. Learn more about its features on our website.

Billing admins are allowed to access billing information. They can...

  • edit payment methods
  • view invoices
  • change billing information
  • invite other billing managers
  • change or cancel subscriptions
  • add or remove seats

Both the account owner and any other billing manager can appoint additional billing managers or remove existing ones.